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Supporting world’s largest jewelry trade event: C&T provides IT solutions and BPO services for HKTDC
Hong Kong, April 10, 2019 - C&T provided system enhancement solutions and business process outsourcing (BPO) services for Hong Kong Trade Development Council (HKTDC) to ensure smooth operations of the world’s largest series of jewelry trade fairs held in March 2019.
This year’s Hong Kong International Jewelry Show, held at Hong Kong Convention and Exhibition Centre, and Hong Kong International Diamond, Gem & Peal Show, held at AsiaWorld-Expo, together formed the global jewelry industry’s largest sourcing marketplace, which gathered 4,500 exhibitors and 80,000 buyers from over 100 countries and regions. To secure efficient onsite service operations to handle high volume of visitor registration on each of the seven event days, HKTDC engaged C&T Solutions to upgrade the existing Visitor Management System (VMS). The system with enhanced processing capability and efficiency provided responsive updates of visitors’ photos through Amazon Web Services (AWS) and secure retrieval of travel document data with encrypted QR codes.
Beyond visitor registration, C&T BPO provided one-stop staffing and onsite management services to facilitate TDC’s delivery of reliable, satisfying business-matching and value-added services for exhibitors and buyers from around the world throughout the events, covering various HKTDC sourcing channels, such as the Free Onsite Sourcing, hktdc.com Online Marketplace, Small Order Zone, Product Magazines and Marketplace App.
A long-term partner of HKTDC since 2009, C&T is committed to the provision of efficient and flexible IT solutions and BPO services for this leading trade promotion organization, which organizes a broad spectrum of more than 320 trade fairs and promotional activities every year, connecting the world's enterprises through Hong Kong's business platform.