Hong Kong, June 3, 2020 - C&T’s enterprise retail management software ChainStorePlus ERM was invited to online workshop “Cross-border E-commerce and Retail Transformation” organized by the Hong Kong Retail Management Association (HKRMA) on May 21 for guest speaking on “Smart global retailing: How to accelerate your expansion”, attracting a large audience from retail industry practitioners who aim to expand regionally with technology.

The workshop gave the audience insights into the importance of technology for retail expansion, the application of AI to business operations for customer experience optimization and higher competitive edge and more, helping businesses to get ready for cross-border expansion efficiently.

Mr. Tim Lo, Sales Manager of ChainStorePlus ERM, as one of the guest speakers shared with the attendees some key topics including the latest retail market trends, technology updates for retail and POS, such as cloud, mobile, e-wallet and more, and the success story of Alice + Olivia with ChainStorePlus. Helping Alice + Olivia to implement the POS system of ChainStorePlus in four fashion retail stores across three countries within just a month has empowered the brand to stay competitive in the fast-changing retail market environment. Along with the trend of retail transformation, it is crucial for retailers to stay ahead of competitors in the industry with technology while expanding their businesses across borders.